Refund policy

All sales are final.

We are not responsible for orders that are lost or stolen in transit. Please be sure to opt in to our shipment insurance program to receive a full refund if your order is lost or stolen in transit.

You are solely responsible for the items that you put in your cart. If you place an order for an item in the incorrect size it is not our responsibility to exchange that item for the correct size. Please check that all items in your cart are correct before completing check out.

If you receive your order and find it to be damaged, missing an item, or fulfilled with an incorrect item and/or size please contact  v.goldenjewelry@gmail.com for further assistance.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.